Repairs & Resizing

REPAIRS

Every piece of Cast jewelry is crafted with care. We ensure that our craftsmanship is to the highest standards and offer repairs for all items made by Cast. We will assess your item and provide a service quote. Once approved, we will work swiftly and carefully to complete the service.

  1. Contact Us about a repair here or email: concierge@castjewelry.com.
  2. Cast to provide Shipping Label & Packing List for repair evaluation
  3. Securely pack & ship item using the Shipping Label & Packing List provided by Cast
  4. Cast to make an assessment and send a free estimate for your approval
  5. Once repair services & charges (if applicable) are approved, a schedule will be provided. Most repairs will be returned within 2-3 weeks. However, if a unique component is needed we may require more time.

After we make an assessment, we will send you a free estimate. At this time, we can only accept shipments from clients residing in the U.S. If you reside outside of the U.S., please Contact Us and we can assist you with your servicing needs.

RESIZING 

We offer lifetime resizing. This includes increasing or reducing the size of an item within limitations and without affecting the core design or item quality. Some pieces, due to their unique design, cannot be resized.

  1. Contact Us about resizing here or email: concierge@castjewelry.com.
  2. Ring size-ability will be evaluated by a Cast Stylist.
  3. If the ring is deemed sizeable, Cast will provide a Shipping Label & Packing List.
  4. Securely pack & ship your item using the Shipping Label & Packing List provided by Cast.
  5. Sizing to be completed and returned within 2-3 weeks.

At this time, we can only accept shipments from clients residing in the U.S. If you reside outside of the U.S., please Contact Us and we can assist you with your servicing needs.

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