Returns

• Returns are accepted on non-custom pieces only
• Items must be postmarked within 14 days of delivery for a refund or store credit
• Returned items must be unused, show no sign of damage or wear and be returned in their original packaging
• Custom and engraved items are not eligible for return or exchange
• Eligible returns can be refunded to the original payment method or issued as store credit
• A restocking fee of $30 will be deducted from all refunds
• For further questions about return policy contact concierge@castjewelry.com

Made-to-Order & Custom

• Made-to-Order and Pre-Order pieces are eligible for return within 14 days of delivery.
• Custom pieces are final sale and cannot be canceled, returned, or exchanged
• Engraved or altered items are also final sale

Shipping:

• We offer complimentary 2-day shipping on all orders
• We typically ship within 1-2 days of order placement
• All orders ship via fully insured FedEx
• Signature is required on all deliveries for security
• Our Flip Ring Drop orders will ship by the date noted during checkout—once the piece is ready to ship it typically arrives within 2 business days
• Custom and made-to-order items ship upon completion; lead times are listed on product pages